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Terms of Sale for purchases made through this
web-site are net due at the
time of purchase. Payment can be made by Master Card,
Visa, American Express, and Discover. We can also make
arrangements for pre-payment
by means of check or wire transfer, or COD shipments.
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Freight charges will be prepaid and added to the
invoice. If the customer advises us to ship freight collect, or
to charge the customer's UPS or Fed Ex
account, this is also acceptable. For certain products, we offer
free freight
when purchased in appropriate quantities. Please call our sales
department
for details on free freight programs.
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Claims for damaged materials should be made
directly to the delivering freight company. Many of our products
are shipped in the factory packaging. When we package a
shipment, we take great care to properly
package your purchase to avoid damage during shipment. If you do
receive damaged packages, please file your claim with the freight
company and then contact us so that we are aware of any shipping
companies that are not providing the quality service we demand.
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Warranties on materials purchased are limited to
the manufacturer's
warranty. Warranty is limited to product defect, and does not
include
freight or labor services. If you purchase a product from Strick
Equipment
Sales, and the product fails during the warranty period, contact us.
We
will contact the factory for a Return Goods Authorization, and forward
it
to you. When you ship the item to the factory, they will either
replace it or
issue a credit for the item. If the credit is issued directly to
Strick, we will then send you a replacement item, and charge you the
freight cost only.
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Returns on items purchased from Strick Equipment
Sales, Inc. must be
pre-authorized. Unauthorized returns will be refused. If
we ship an item in
error, we will issue a call tag, and credit the item and freight in
full. If the
customer orders a stock item in error, a restocking charge will apply
and
all freight charges will be the responsibility of the customer.
If the item
ordered in error is a non-stock special order item, return conditions
are
subject to the acceptance of the manufacturer. If approval is
not received from the manufacturer, the sale is final. No
returns or cancellations will be
allowed on "made to order" items.
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We reserve the right to make partial shipments and
invoice those items at the time of shipment. All backorders will
be handled promptly and billed at the time of shipment.
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All compensation for sales to be in U.S. funds.
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